Your privacy is very important to us. We know that there's a lot of information here, but we want you to be fully informed about your rights, and how Tropical Sky handles your data.
The data controller is Tropical Sky Ltd. In this policy "Tropical Sky", "we", "us" and "our", refer to Tropical Sky Ltd, registered in the United Kingdom with registered address Nucleus House, 2 Lower Mortlake Rd, Richmond, TW9 2JA. Our company registration number is 05425418. This policy applies to all brands and websites operated by Tropical Sky Ltd, namely American Sky, Canadian Sky, Australian Sky, New Zealand Sky, Africa Sky and Just Seychelles.
Certain categories of personal information, such as that about race, ethnicity, religion, health, sexuality are special categories of data requiring additional protection under European Union and UK data protection law and is referred to here as "sensitive personal informationâ€. We would only process sensitive personal information upon your request and with your express consent. Examples of this may include but are not limited to:
In addition, you may have requested an alternative meal on your flights which is not 'sensitive information' in itself, but may imply or suggest your religion, health or other information.
We will only use your Personal Information in order to:
We will not share your details with any third parties for their marketing purposes.
Your data security is of the utmost importance to us and we take appropriate security measures to protect your personal information.
Please be aware that due to the nature of our business and of the internet, information and data you provide may be transferred outside the country where it is submitted to us. If you are submitting information or data from a country within the European Economic Area (EEA) it is possible that it may be transferred outside the EEA, where data privacy regulations may differ from within the EEA.
We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the reason or reasons we collected and need to use your information. In most cases the legal basis is likely to be:
We will update or erase your data as per your request unless we have to keep it for legitimate business or legal purposes. Please note that we reserve the right to retain certain information for our own record-keeping (for example, to ensure that you do not receive marketing communications that you have opted-out of receiving).
We will keep your information for as long as we need it for the purpose it is being processed for:
Should you have any queries or complaints in relation to how we use your Personal Information, please contact us via the following methods:
We will always attempt to resolve your complaints but you do have the right to contact the Information Commissioner's Office regarding such issues.
A cookie is a small text file that is stored on your computer or other device when you visit a website. They are very widely used in order to make websites function properly, or more efficiently, as well as provide information to the owners of the site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
When you visit the Tropical Sky websites you may notice some cookies that aren't related to Tropical Sky. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
If you take the opportunity to 'share' content from Tropical Sky websites with friends through social networks - such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
If you'd like to learn more about cookies in general and how to manage them, aboutcookies.org. If you'd like to opt out of cookies, please go to the Network Advertising Initiative website.
Please note that we are not responsible for the content of external websites.
Had a wonderful holiday. Everything went according to plan and fell into place perfectly. Many thanks for all your help, I would certainly recommend you to my friends - Jacqueline McHugh
The Australian Sky Team
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